Privacy Policy

Ownazents ("Ownazents," "we," "us," or "our") operates the website at ownazents.ai and the Ownazents AI agent platform. We are the data controller for personal data collected through our service.

If you have questions about this policy, email us at hello@ownazents.ai.

2.1 Account Data

When you sign up, we collect:

• Full name and email address
• Password (stored as a bcrypt hash — we never see your plain-text password)
• Use case you selected during onboarding
• Google account details if you use Google Sign-In (name, email, profile picture)

2.2 Agent Data

When you create an AI agent, we store:

• Your agent's name, description, and configuration (SOP — Standard Operating Procedure)
• Conversation history between you and your agent
• Files or instructions you provide to your agent

2.3 Usage Data

• Credit usage and transaction history
• Pages visited, features used, time spent (via Vercel Analytics)
• IP address, browser type, operating system

2.4 Payment Data

Payments are processed by Stripe. We never store your card number or CVV. Stripe provides us with a token and the last 4 digits of your card for display purposes.

• To provide the service — creating and running your AI agents
• To send transactional emails — account confirmations, credit alerts, agent status updates
• To process payments — billing, invoices, refunds
• To improve the product — understanding how features are used, fixing bugs
• To comply with legal obligations — responding to lawful requests from authorities

We do not sell your personal data to any third party. Ever.

Your data is stored in the European Union (Supabase — West EU / Ireland region, AWS eu-west-1). All data is encrypted in transit (TLS 1.3) and at rest (AES-256).

Access to production data is restricted to authorized team members only. We use Row Level Security (RLS) in our database to ensure each user can only access their own data.

We use these third-party services. Each has their own privacy policy:

• Supabase — database and authentication (supabase.com/privacy)
• Vercel — website hosting and analytics (vercel.com/legal/privacy-policy)
• Stripe — payment processing (stripe.com/privacy)
• Resend — transactional email delivery (resend.com/privacy)
• Anthropic — AI model provider. Your prompts to your agent are processed by Claude (anthropic.com/privacy)

If you are in the European Economic Area (EEA), you have the right to:

• Access — request a copy of all personal data we hold about you
• Rectification — correct inaccurate data
• Erasure — request deletion of your account and all associated data
• Portability — receive your data in a machine-readable format
• Objection — object to processing for direct marketing purposes
• Withdraw consent — at any time, where processing is based on consent

To exercise any of these rights, email hello@ownazents.ai. We will respond within 30 days.

We use the following cookies:

• Authentication cookies — to keep you signed in (session cookie, deleted when browser closes)
• Preference cookies — to remember your theme preference (dark/light)
• Analytics cookies — Vercel Analytics (anonymous, no cross-site tracking)

We do not use advertising cookies or third-party tracking pixels.

• Active accounts: data retained as long as account is active
• Deleted accounts: data deleted within 30 days of account deletion request
• Conversation history: retained for 12 months, then automatically deleted
• Payment records: retained for 7 years (legal requirement)

Ownazents is not directed at children under 16. We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will delete it immediately.

We may update this policy from time to time. We will notify you by email and update the "Last updated" date at the top of this page. Continued use of the service after changes constitutes acceptance of the updated policy.

Questions? Email us at hello@ownazents.ai.